There is not much time left for qualified Verizon customers, both past and present, to get a piece of the $100 million settlement the telecom giant negotiated in a dispute over administrative costs.
Everything You Need To Know About Verizon’s $100M Class-Action Settlement
Before the filing window closes late on Monday, claims must be submitted either by mail or online. The settlement administration website stated that the online option’s designated portal for payment requests will close at 11:59 p.m. PT.
The applicants must be “current or former individual consumer account holders in the United States… who received postpaid wireless or data services from Verizon and who were charged and paid an Administrative Charge and/or an Administrative and Telco Recovery Charge between January 1, 2016, and November 8, 2023,” to be eligible.
According to the settlement administration website, the amount of the payout that qualified people will receive is anticipated to differ; the base amount is set at $15, plus an extra $1 for each month they were charged the administrative fee that led the plaintiffs to file a lawsuit. There is now a $100 maximum payment amount per account holder.
According to the terms of the settlement it struck in mid-November in the civil dispute, Verizon will pay out up to $100 million in total.
In the lawsuit, it claimed the company “falsely advertis[ed] its wireless services at lower monthly rates than it charges customers by not disclosing, and not including in the advertised price” the monthly administrative charge that it “imposes each month on every line purchased by its post-paid wireless service customers.”
Verizon did not acknowledge any accountability or wrongdoing in the deal.
“Verizon identifies and describes its wireless consumer Admin Charge multiple times during the sales transaction, as well as in its marketing, contracts and billing. This charge helps our company recover certain regulatory compliance, and network-related costs. As always, our Company stands committed to transparency and the clear disclosure of all consumer charges,” Verizon spokesperson Rich Young told sources.
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